Custom AI agents
Agents that read requests, retrieve approved company data, use internal tools and complete controlled tasks, with human approval where needed.
AI agent development in Milan
AI agents and custom software for Milan companies
Agentix is an Italian software house based in Bergamo that builds AI agents, integrations and AI-enabled software for companies in Milan. We start from one business workflow, connect the systems you already use and take the solution into production with clear controls.
What we build
AI agent development services
An agent is useful only when it works inside the company’s systems, with permissions, logs and a person accountable for each decision.
CRM, ERP and API integration
Connections between AI components and the CRM, ERP, databases and email systems you already use, built on APIs or middleware after a feasibility check.
Private company assistants
Assistants that answer from manuals, contracts and procedures with source references and role-based access, on cloud or private infrastructure.
MVPs and AI products
First production-ready versions of AI-enabled platforms for scale-ups and corporate innovation teams, designed to evolve after validation.
Where it helps
Use cases for Milan businesses
Professional and financial services
Document review support, knowledge search across case files and controlled drafting for teams that work with sensitive information.
Sales and customer operations
Lead qualification, CRM updates, follow-up preparation and support triage for B2B organisations with structured pipelines.
Industrial and distribution companies
Order and document processing, technical knowledge assistants and quotation support for manufacturers and distributors in the Milan area.
Working together
On-site when it matters, remote when it is faster
Discovery in Milan
Process mapping, stakeholder interviews and training sessions can take place at your offices in Milan, where the workflow actually happens.
Iterative delivery
Development continues through test environments, regular reviews and measurable releases, so the project keeps moving between meetings.
See how we approach projects across the country on our AI agent development company in Italy page.
Frequently asked questions
Working with an AI agent company near Milan
Do you have an office in Milan?
Agentix is based in Bergamo, about 50 km from Milan. We work with Milan companies remotely during development and meet on-site for discovery workshops, training and key project milestones.
Can you work in English with international teams?
Yes. Workshops, documentation and project communication can be in English for international companies and Milan-based subsidiaries of foreign groups.
How does an AI agent project start?
With one workflow that is frequent, measurable and supported by available data. We map users, inputs, tools and exceptions, then validate a prototype with real examples before expanding the scope.
Can you work alongside our internal IT team?
Yes. We can deliver the full project or contribute architecture, AI modules, integrations and testing alongside internal developers, with responsibilities agreed before development starts.
How do you handle data protection and the EU AI Act?
We define where data is processed, which models are used, who can access what and which actions require human approval. We also support GDPR and AI Act compliance work related to the systems we build.
Initial technical discussion
Tell us which workflow should run better
Share the team involved, the tools you use and the result you want to measure. We will suggest whether to start with an assessment, a prototype or a scoped integration.